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free tickets to ideal home show scotland
Contact us to claim free tickets to the Ideal Home Show taking place in Scotland this year.Read More
16 May 2017 14:19:27 By Digby Black Comments Julius-K9 sale, special offer,
2011 police dog trials Suffolk UK Photo credit: Bob Jenkin, from the 2011 Dog Trials, Suffolk
Julius K9 will be at the 2017 National Police Dog Trials in Bristol.Read More
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UK Police Dog Trials Photo credit: Bob Jenkin
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You should always plan well ahead when travelling with a pet. We highlight the most important things to remember when taking your dog to Europe with you.Read More
2 May 2017 14:24:47 By Paul Adam Comments Dogs Laws & News,
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Hookworms are bloodsucking parasites which can cause great discomfort to dogs and, in some extreme cases, death.Read More
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Julius K9 UK offical statement

We have become aware of a rise in counterfeit Julius K9 products which customers are purchasing from unofficial sites.

What to do if you think you purchased a fake product?

Julius K9 products are made with the highest quality and every product sold from an official Julius K9 retailer will be genuine. We do everything in our power to stop the illegal reproduction of counterfeit products.

If you think you have received a fake product, then you should contact the seller immediately for a full refund. If the seller ensures you the product is genuine, Julius K9 can provide a statement that affirms that the purchased product is a counterfeit.

If you have used PayPal and the seller is unwilling to reimburse you then you can contact PayPal directly as they have a refund policy on knock-off goods. You can also contact your bank to reverse the transaction if you have used a Credit or Debit Card.

For more information on your rights, visit the Citizens Advice page on fake and counterfeit goods.

As selling counterfeit products is illegal, you are also able to report the seller to Trading Standards as well as report them for fraud.

Counterfeit products are unsafe

All of our harness, leads, muzzles and other products are rigorously tested to ensure they function correctly and are safe for high intensity use. Fake products won’t meet this standard.

It is recommended that you do not use fake products as they will be of low quality and be unsafe for you and your dog. The fake goods could also be a fire hazard as they are unlikely to meet fire safety regulations.

Being aware of Knock-off Julius K9 Goods

It is important to do your research before making any online purchase and if the product is vastly cheaper than the average price then there is a high chance that it is counterfeit.

If you are unsure if you have seen a genuine product on a third party website, then you are welcome to contact us and make an enquiry about the seller. We can then tell you if they are affiliated with us.

If you have any questions about counterfeit and fake Julius K9 goods, then please don’t hesitate to get in touch:

Contact Details

Phone: +44 (0) 1405 860574 (Mon - Fri, 10:00am - 3:00pm)
Email: customerservice@julius-k9.email
Skype: juliusk9uk
31 Mar 2017 15:11:55 By Digby Black Comments Julius-K9 News,
charles cruft
From its first show in 1891 Crufts has been regarded with prestige and it is still known as the world’s premier dog show today.Read More
9 Feb 2017 14:45:29 By Digby Black Comments Culture & History,
Julius K9 stand at Crufts 2016
We are proud to announce that Julius K9 UK will be attending Crufts 2017 in March.Read More
7 Feb 2017 10:04:15 By Digby Black 0 Comments Julius-K9 News,
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