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hook worms in dogs
Hookworms are bloodsucking parasites which can cause great discomfort to dogs and, in some extreme cases, death.Read More
11 Apr 2017 13:51:41 By Digby Black Comments Dog Health & Care,
roundworm in dogs
The chances of your dog getting canine roundworm are high, but it is also completely preventable.Read More
7 Apr 2017 16:51:43 By Digby Black Comments Dog Health & Care,
Julius K9 UK offical statement

We have become aware of a rise in counterfeit Julius K9 products which customers are purchasing from unofficial sites.

What to do if you think you purchased a fake product?

Julius K9 products are made with the highest quality and every product sold from an official Julius K9 retailer will be genuine. We do everything in our power to stop the illegal reproduction of counterfeit products.

If you think you have received a fake product, then you should contact the seller immediately for a full refund. If the seller ensures you the product is genuine, Julius K9 can provide a statement that affirms that the purchased product is a counterfeit.

If you have used PayPal and the seller is unwilling to reimburse you then you can contact PayPal directly as they have a refund policy on knock-off goods. You can also contact your bank to reverse the transaction if you have used a Credit or Debit Card.

For more information on your rights, visit the Citizens Advice page on fake and counterfeit goods.

As selling counterfeit products is illegal, you are also able to report the seller to Trading Standards as well as report them for fraud.

Counterfeit products are unsafe

All of our harness, leads, muzzles and other products are rigorously tested to ensure they function correctly and are safe for high intensity use. Fake products won’t meet this standard.

It is recommended that you do not use fake products as they will be of low quality and be unsafe for you and your dog. The fake goods could also be a fire hazard as they are unlikely to meet fire safety regulations.

Being aware of Knock-off Julius K9 Goods

It is important to do your research before making any online purchase and if the product is vastly cheaper than the average price then there is a high chance that it is counterfeit.

If you are unsure if you have seen a genuine product on a third party website, then you are welcome to contact us and make an enquiry about the seller. We can then tell you if they are affiliated with us.

If you have any questions about counterfeit and fake Julius K9 goods, then please don’t hesitate to get in touch:

Contact Details

Phone: +44 (0) 1405 860574 (Mon - Fri, 10:00am - 3:00pm)
Email: customerservice@julius-k9.email
Skype: juliusk9uk
31 Mar 2017 15:11:55 By Digby Black Comments Julius-K9 News,
charles cruft
From its first show in 1891 Crufts has been regarded with prestige and it is still known as the world’s premier dog show today.Read More
9 Feb 2017 14:45:29 By Digby Black Comments Culture & History,
Julius K9 stand at Crufts 2016
We are proud to announce that Julius K9 UK will be attending Crufts 2017 in March.Read More
7 Feb 2017 10:04:15 By Digby Black 0 Comments Julius-K9 News,
new puppy shopping list
Getting a puppy is both exciting and a little daunting for first time owners. In this article we breakdown what you need to buy for your new pup.Read More
31 Jan 2017 16:33:43 By Digby Black Comments Product Guide,
dog boots
Used on active duty patrol dogs by Finnish Border Guards, Rukka Proff Dog Boots are designed to keep dogs warm, protected and comfortable.Read More
26 Jan 2017 13:55:18 By Paul Adam Comments Product Guide,
dog diabetes
We look at the causes, the risks and the treatment of canine diabetes, as well the symptoms to look out for in your own pet.Read More
24 Jan 2017 14:12:20 By Digby Black Comments Dog Health & Care,
A Quick Guide to Understanding Some Stranger Dog Behaviours
Like their owners, every dog has its own personality complete with odd little behaviours. Here is a quick overview of some of the less common behaviours your dog might do and what they could mean.Read More
19 Jan 2017 15:42:56 By Digby Black Comments Dog Training Tips and Advice,
british war dogs ww1
Over 20,000 dogs served at the frontline of World War One. Here is a brief history of their roles in the conflict and how the British War Dog School came into existence.Read More
17 Jan 2017 16:39:38 By Digby Black Comments Culture & History,
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